Returns & Exchanges
At INSIS, we want you to be completely satisfied with your purchase. If your items aren't the perfect fit, you can return or exchange them within 30 days of delivery provided they are in their original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging and include the packing slip provided in your digital return confirmation.
- 3.Ship the Items
Affix the prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a home pickup.
- 4.Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.